How to View and Pay Your Invoice on Wajeeh | Shipper Financial Guide

Understanding and Paying Your Invoice on Wajeeh — Shipper Guide

The Financials section on Wajeeh is where all your invoices are generated and managed. Once a trip is completed, an invoice is automatically created and appears in your Financials dashboard. This guide walks you through viewing, understanding, and paying your invoice.

Overview

After a trip is marked as Complete, Wajeeh automatically generates a tax invoice for that booking. You can view, download, and pay all invoices directly from the Financials section in your shipper account.

Step 1 — Navigate to Financials

Log in to your Shipper account
In the left-hand navigation menu, click Financials (highlighted in green under the General section)

You will land on the Financials page which has two main tabs:

Tab	Description
Invoices	View and manage all your booking invoices
Payments	View your payment history and transactions

Step 2 — Understand the Invoice List

The Invoices tab displays all your invoices in a list with the following columns:

Column	Description
Invoice No	Unique invoice reference number (e.g. 471)
Booking No	The booking this invoice is linked to (e.g. W1504)
Booked On	Date and time the booking was created
Booking Status	Current status of the booking (e.g. Complete)
Booking Total	Total amount for the booking including VAT
Advance Paid	Any advance payment already made
Due Amount	Remaining balance to be paid
Due Date	Deadline for payment
Payment Status	How many days are left until payment is due

Step 3 — Filter Your Invoices

At the top of the Invoices tab, use the filter tabs to sort invoices by status:

Filter	Description
Due	Invoices that are pending payment
In Process	Payments that have been submitted and are under review
Paid	Invoices that have been fully settled
Booking Incomplete	Invoices linked to incomplete or cancelled bookings

Use the Due filter at the start of each session to quickly see all outstanding invoices that require payment.

You can also use the Search bar to find a specific invoice by booking number or invoice number, and sort results by Newest using the Sort By dropdown.

Step 4 — Open an Invoice

Locate the invoice you want to view in the list
Click the → arrow icon on the right side of that invoice row
The full Tax Invoice page opens

The invoice page displays the following details:

Invoice Header:

Invoice number (e.g. INV-471)
Linked booking number (e.g. W1504)
Total amount due
Due date and date of issue

Billed To:

Company name
Address
VAT number

Location Details:

Pickup location with full address
Drop location with full address

Invoice Summary Table:

Field	Details
Truck type	e.g. Flatbed
Booking ID	e.g. W1504
Number of trips	e.g. 1
Price	e.g. SAR 8,000.00
Discount	e.g. SAR 0.00
VAT	e.g. SAR 1,200.00
Total	e.g. SAR 9,200.00

Payment Summary Table:

Field	Details
Payment description	Payment for Invoice # 471
Payment status	e.g. Unpaid
Payment mode	e.g. Credit
Price	e.g. SAR 9,200.00

Step 5 — Download the Invoice

To save or print your invoice:

Open the invoice using the → arrow icon
Click the Download button in the top-right corner of the invoice page
The invoice will be downloaded as a PDF to your device

It is recommended to download and store your invoices for accounting and VAT filing purposes.

Step 6 — Pay the Invoice

If you are ready to settle an outstanding invoice, you can pay directly from the invoice page:

Open the invoice using the → arrow icon
Click the Pay Now button in the top-right corner (next to the Download button)
You will be taken to the Make a Payment page

On the Make a Payment page:

1. Select your payment method:

Method	Description
Wire Transfer	Bank transfer using Wajeeh's account details
Debit / Credit Card	Pay directly using your card

2. If paying by Wire Transfer:

Note the bank details provided:
- Account Name — Wajeeh Tech Private Limited
- Bank Name — Bank of Saudi
- IBAN — provided on screen
Make the transfer from your bank using these details
Come back to this page and upload your payment proof (PDF or image)
Click Submit to send your payment for verification

3. Review the Payment Summary on the right side:

Field	Amount
Total Amount	SAR 9,200.00
Paid Amount	SAR 0.00
Balance Due	SAR 9,200.00

Note: You can also click Submit Later if you want to complete the payment upload at a different time. Your payment will appear under the In Process tab in Financials until it is verified.

If you want to make any changes to the amount or invoices selected, click Cancel Process to go back.

Invoice Status at a Glance

Status	Meaning
Due	Invoice is generated and payment is outstanding
In Process	Payment has been submitted and is under review by Wajeeh
Paid	Payment has been verified and invoice is fully settled
Booking Incomplete	Invoice linked to a booking that was not completed

Important Notes

Please keep the following in mind when managing invoices:
Invoices are only generated after a trip is marked as Complete
Always upload a clear proof of payment when paying by wire transfer
If you used Wajeeh Credit, the payment mode will show as Credit on the invoice
VAT is charged at 15% on all bookings

Summary

Step	Action
1	Go to Financials in the left navigation menu
2	Open the Invoices tab
3	Use filters — Due, In Process, Paid — to find your invoice
4	Click the → arrow to open the invoice
5	Click Download to save the invoice as a PDF
6	Click Pay Now to settle the invoice
7	Select payment method, upload proof, and click Submit

Need help? Contact Wajeeh Support through the portal if you have any questions about your invoices or payments.