How to View and Pay Your Invoice-Shipper Guide
Understanding and Paying Your Invoice on Wajeeh — Shipper Guide
The Financials section on Wajeeh is where all your invoices are generated and managed. Once a trip is completed, an invoice is automatically created and appears in your Financials dashboard. This guide walks you through viewing, understanding, and paying your invoice.
Overview
After a trip is marked as Complete, Wajeeh automatically generates a tax invoice for that booking. You can view, download, and pay all invoices directly from the Financials section in your shipper account.
Step 1 — Navigate to Financials
Log in to your Shipper account
In the left-hand navigation menu, click Financials (highlighted in green under the General section)
You will land on the Financials page which has two main tabs:
Tab | Description |
|---|---|
Invoices | View and manage all your booking invoices |
Payments | View your payment history and transactions |
Step 2 — Understand the Invoice List
The Invoices tab displays all your invoices in a list with the following columns:
Column | Description |
|---|---|
Invoice No | Unique invoice reference number (e.g. 471) |
Booking No | The booking this invoice is linked to (e.g. W1504) |
Booked On | Date and time the booking was created |
Booking Status | Current status of the booking (e.g. Complete) |
Booking Total | Total amount for the booking including VAT |
Advance Paid | Any advance payment already made |
Due Amount | Remaining balance to be paid |
Due Date | Deadline for payment |
Payment Status | How many days are left until payment is due |
Step 3 — Filter Your Invoices
At the top of the Invoices tab, use the filter tabs to sort invoices by status:
Filter | Description |
|---|---|
Due | Invoices that are pending payment |
In Process | Payments that have been submitted and are under review |
Paid | Invoices that have been fully settled |
Booking Incomplete | Invoices linked to incomplete or cancelled bookings |
Use the Due filter at the start of each session to quickly see all outstanding invoices that require payment.
You can also use the Search bar to find a specific invoice by booking number or invoice number, and sort results by Newest using the Sort By dropdown.
Step 4 — Open an Invoice
Locate the invoice you want to view in the list
Click the → arrow icon on the right side of that invoice row
The full Tax Invoice page opens
The invoice page displays the following details:
Invoice Header:
Invoice number (e.g. INV-471)
Linked booking number (e.g. W1504)
Total amount due
Due date and date of issue
Billed To:
Company name
Address
VAT number
Location Details:
Pickup location with full address
Drop location with full address
Invoice Summary Table:
Field | Details |
|---|---|
Truck type | e.g. Flatbed |
Booking ID | e.g. W1504 |
Number of trips | e.g. 1 |
Price | e.g. SAR 8,000.00 |
Discount | e.g. SAR 0.00 |
VAT | e.g. SAR 1,200.00 |
Total | e.g. SAR 9,200.00 |
Payment Summary Table:
Field | Details |
|---|---|
Payment description | Payment for Invoice # 471 |
Payment status | e.g. Unpaid |
Payment mode | e.g. Credit |
Price | e.g. SAR 9,200.00 |
Step 5 — Download the Invoice
To save or print your invoice:
Open the invoice using the → arrow icon
Click the Download button in the top-right corner of the invoice page
The invoice will be downloaded as a PDF to your device
It is recommended to download and store your invoices for accounting and VAT filing purposes.
Step 6 — Pay the Invoice
If you are ready to settle an outstanding invoice, you can pay directly from the invoice page:
Open the invoice using the → arrow icon
Click the Pay Now button in the top-right corner (next to the Download button)
You will be taken to the Make a Payment page
On the Make a Payment page:
1. Select your payment method:
Method | Description |
|---|---|
Wire Transfer | Bank transfer using Wajeeh's account details |
Debit / Credit Card | Pay directly using your card |
2. If paying by Wire Transfer:
Note the bank details provided:
Account Name — Wajeeh Tech Private Limited
Bank Name — Bank of Saudi
IBAN — provided on screen
Make the transfer from your bank using these details
Come back to this page and upload your payment proof (PDF or image)
Click Submit to send your payment for verification
3. Review the Payment Summary on the right side:
Field | Amount |
|---|---|
Total Amount | SAR 9,200.00 |
Paid Amount | SAR 0.00 |
Balance Due | SAR 9,200.00 |
Note: You can also click Submit Later if you want to complete the payment upload at a different time. Your payment will appear under the In Process tab in Financials until it is verified.
If you want to make any changes to the amount or invoices selected, click Cancel Process to go back.
Invoice Status at a Glance
Status | Meaning |
|---|---|
Due | Invoice is generated and payment is outstanding |
In Process | Payment has been submitted and is under review by Wajeeh |
Paid | Payment has been verified and invoice is fully settled |
Booking Incomplete | Invoice linked to a booking that was not completed |
Important Notes
Please keep the following in mind when managing invoices:
Invoices are only generated after a trip is marked as Complete
Always upload a clear proof of payment when paying by wire transfer
If you used Wajeeh Credit, the payment mode will show as Credit on the invoice
VAT is charged at 15% on all bookings
Summary
Step | Action |
|---|---|
1 | Go to Financials in the left navigation menu |
2 | Open the Invoices tab |
3 | Use filters — Due, In Process, Paid — to find your invoice |
4 | Click the → arrow to open the invoice |
5 | Click Download to save the invoice as a PDF |
6 | Click Pay Now to settle the invoice |
7 | Select payment method, upload proof, and click Submit |
Need help? Contact Wajeeh Support through the portal if you have any questions about your invoices or payments.
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