How to Request a Better Price on a Booking as a Carrier | Wajeeh Guide

If you find a booking on the Load Board but the offered price does not meet your expectations, you can submit a price revision request instead of simply declining. This allows you to propose a higher rate and have it reviewed before the booking is assigned to you.

Overview

When a carrier clicks Not Interested on a booking and selects Low Price as the reason, the platform automatically reveals a Request for Better Price section. From here, you can enter your preferred rate per truck and submit it for approval. If approved, the booking is assigned directly to you at the revised price.

Before You Start

Make sure you are:

Logged in as a Carrier
On the Load Board page — navigate to Bookings → Find a Booking
Viewing a booking that does not meet your pricing expectations

Step 1 — Locate the Booking on the Load Board

On the Load Board, browse the available bookings. Each card shows:

Route — origin and destination (e.g. Dammam Port → Makkah)
Booking ID — e.g. W1508
Truck type — e.g. Flatbed
Number of trucks — e.g. 2 Trucks
Distance — e.g. 120 KMs each trip
Offered rate — e.g. SAR 200.00 (excluding VAT)

You can also see badges on the booking card such as:

Badge	Meaning
Port Trip	This booking involves a port pickup or delivery
Price Deal	This booking has a pre-negotiated price deal applied

Use the available filters to narrow down bookings:

Truck Type
No. of Trucks
Job Type
Price Range
From Location
To Location
Date Range
Port Trips Only toggle
Earn More toggle
Preferred Routes Only toggle

Step 2 — Click "Not Interested"

Once you find a booking where the offered price is too low for your fleet:

Click the Not Interested button on the booking card
The "Not Interested — Please specify reason" modal opens

The modal displays the booking details for your reference:

Field	Example
Route	Dammam Port - ميناء الدمام → Makkah - مكة المكرمة
Number of Trucks	2
Truck Type	Flatbed
Load Type	Steel

Step 3 — Select "Low Price" as the Reason

In the modal, click the Reason dropdown and select Low Price from the list of available reasons.

Selecting Low Price is what triggers the Request for Better Price section to appear below. Other reasons such as Occupied or Location Not Preferred will only submit the Not Interested response without a price revision option.

Step 4 — Enter Your Preferred Price

Once Low Price is selected, the Request for Better Price section appears with the following fields:

Current price per truck — auto-filled by the platform (e.g. SAR 100.00 per truck). This is read-only and cannot be changed.

Price per truck — enter your preferred rate per truck in this field.

Note: You can only enter a price higher than the original price. The maximum allowed increase is 20% above the original rate.

As you enter your preferred price, the Price Comparison table updates automatically:

	Per Truck	Total
Original Price	SAR 100.00	SAR 200.00
Your preferred price	(your entered amount)	(calculated total)
Difference	(calculated difference)	(calculated difference)

The total is calculated automatically based on the number of trucks in the booking.

Step 5 — Submit the Price Revision Request

Once you have entered your preferred price:

Review the Price Comparison table to confirm your preferred rate and the difference from the original
Note the message at the bottom of the modal:
If this pricing request gets approved, the booking will be assigned to you.
Click Submit Price Revision Request to send your request for review

The Submit Price Revision Request button will remain greyed out until a valid price is entered in the Price per truck field.

To cancel without submitting, click Cancel — the modal will close and the booking will remain on the Load Board.

What Happens After Submission

After you submit your price revision request:

Your request is sent to Wajeeh for review and approval
Evaluation is based on market rates, route demand, and platform policies
You will be notified of the outcome

Possible outcomes:

Outcome	What happens
Approved	The booking is assigned to your carrier account at the revised price
Not Approved	The request is declined and the booking remains on the Load Board at the original price

Submitting a price revision request does not guarantee approval or hold the booking for your carrier account. The booking remains visible to other carriers until your request is approved and the booking is assigned.

Important Notes

Please keep the following in mind before submitting:
You can only request a price up to 20% higher than the original offered rate
The Low Price reason must be selected to unlock the price revision option
Approval is not guaranteed and is subject to platform review
Once approved, the booking is automatically assigned to your carrier account

Summary

Step	Action
1	Go to Bookings → Find a Booking and browse the Load Board
2	Find a booking with an unsatisfactory price and click Not Interested
3	Select Low Price from the Reason dropdown
4	Enter your preferred Price per truck in the Request for Better Price section
5	Review the Price Comparison table
6	Click Submit Price Revision Request
7	Wait for Wajeeh's review and approval notification

Need help? Contact Wajeeh Support through the portal if you have any questions about your price revision request or its approval status.